Manage Backorders (Warehouse)

Cancel a Backorder

Note: Only a district-level user who can Access the District Warehouse can cancel backorders.

1. Select Catalog > Resource Orders > Track sub-tab.
2. In the BackOrder section, find the order.
   • Click . On the View Shipments page click This order has backordered items.
   • Click .
3. On the Order Details page click Edit.The Backorders page appears.

   

4. In the # to Cancel field, enter the quantity of backordered items you want to cancel.
5. Click Save.

   Note: Click Cancel to exit the page without saving any changes.

   Destiny returns you the Order Details page.

Add or View Notes

Click the Add/View Note link. For steps to add or view a note, see Add/View Note.

Note: You can only add eSignatures notes with the Follett Destiny® VersaScan or the Destiny Back Office app.

View Resource Details

To view details about a resource item in the order, click the name of the item.

Note: On some pages, you must click Show More to see a clickable link for the resource item.

The Resource Details page for the item of interest appears.